Last updated: June 10, 2024
Welcome to UnbiasedPlatform. These Terms and Conditions ("Terms") govern your use of the UnbiasedPlatform website (https://unbiasedplatform.sbs), mobile applications, and related services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms.
Please read these Terms carefully before using our Services. If you do not agree to these Terms, you must not access or use our Services. We recommend that you print a copy of these Terms for future reference.
UnbiasedPlatform is a trading name of UnbiasedPlatform Ltd, a company registered in the United Kingdom with company number 11160891, whose registered office is at Flat 43k Helen Locks, Owenburgh, IV2 5EG, United Kingdom.
You must be at least 18 years old to use our Services. By using our Services, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into a binding agreement.
Some features of our Services may require you to register an account. When you register, you agree to provide accurate, current, and complete information about yourself. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.
When using our Services, you agree not to:
When you make a booking through our Services, you are entering into a contract with UnbiasedPlatform. You agree to provide accurate and complete information for all travelers included in your booking. You are responsible for ensuring that all travelers meet the relevant travel requirements, including valid passports, visas, and health requirements.
All prices displayed on our Services are subject to change at any time before your booking is confirmed. Prices are per person unless otherwise stated and are inclusive of applicable taxes. Additional fees, such as tourist taxes or resort fees, may be payable directly to the service provider.
Payment terms will be specified at the time of booking. We accept major credit and debit cards as well as other payment methods indicated on our payment page. All payments must be made in the currency specified.
Your booking is not confirmed until you receive a booking confirmation from us. We reserve the right to refuse any booking at our discretion.
We will attempt to accommodate special requests (such as dietary requirements, room preferences, or mobility assistance), but we cannot guarantee that all requests will be fulfilled. Special requests should be communicated at the time of booking.
If you wish to change any aspect of your confirmed booking, you must inform us as soon as possible. While we will try to assist you, we cannot guarantee that changes will be possible. Any change may incur an administration fee and additional charges imposed by our suppliers.
If you cancel your booking, cancellation fees will apply. The amount of the cancellation fee depends on when the cancellation is made and the terms of the specific travel products booked. Please refer to our Refund Policy for detailed information on cancellation fees.
We reserve the right to make changes to our Services and travel arrangements when necessary. If we make a significant change to your booking, we will notify you as soon as reasonably possible. Significant changes include:
If we make a significant change, you may choose to:
We reserve the right to cancel your booking in certain circumstances, including but not limited to:
If we cancel your booking, you will be entitled to a full refund, unless the cancellation is due to your failure to make full payment or other breach of these Terms.
You are responsible for ensuring that you and all travelers in your booking have valid travel documents, including:
We are not responsible for any consequences arising from your failure to obtain the necessary travel documents. We strongly recommend that you check the travel advice issued by your government and the entry requirements of your destination countries well in advance of your departure date.
Our Services and their contents, including but not limited to text, graphics, images, logos, button icons, software, audio clips, and video clips, are protected by copyright, trademark, and other intellectual property laws. These intellectual property rights are owned by or licensed to UnbiasedPlatform.
You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Services, except as follows:
You must not modify copies of any materials from our Services or delete or alter any copyright, trademark, or other proprietary notices. You must not use any illustrations, photographs, video or audio sequences, or any graphics separately from the accompanying text.
Our Services may allow you to submit content, such as reviews, comments, and images ("User Content"). By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User Content in any media.
You represent and warrant that:
We have the right to remove any User Content that, in our judgment, violates these Terms or may be offensive, illegal, or violate the rights of any third party.
To the fullest extent permitted by law, UnbiasedPlatform shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, or goodwill, arising out of or in connection with your access to or use of our Services, whether based on warranty, contract, tort, or any other legal theory, even if we have been informed of the possibility of such damage.
Our total liability to you for all claims arising from or related to your use of our Services shall not exceed the amount paid by you to us for the specific travel services giving rise to the claim.
Nothing in these Terms excludes or limits our liability for:
You agree to indemnify, defend, and hold harmless UnbiasedPlatform and its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from:
We shall not be liable for any failure or delay in performing our obligations under these Terms where such failure or delay results from any cause beyond our reasonable control. Such causes include, but are not limited to:
In the event of a force majeure, we may cancel, modify, or postpone travel arrangements and shall not be required to refund any payments made, although we will make reasonable efforts to provide alternative arrangements or refunds where possible.
These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of the United Kingdom. You agree that the courts of the United Kingdom shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms.
We may revise these Terms at any time by updating this page. You are expected to check this page from time to time to take notice of any changes we make, as they are binding on you. Some of the provisions contained in these Terms may also be superseded by provisions or notices published elsewhere on our Services.
If any provision of these Terms is held to be invalid, illegal, or unenforceable for any reason by any court or other competent authority, such provision shall be severed, and the remainder of the provisions shall continue in full force and effect.
If you have any questions about these Terms, please contact us at:
UnbiasedPlatform
Flat 43k Helen Locks
Owenburgh, IV2 5EG
United Kingdom
Email: [email protected]
Phone: +44 7370 438533